Use this process to request a change to the Vendor Admin for a Supplier List registration when the current Admin leaves the organization or needs to be replaced. You will need to contact the List Owner to complete this action.
Prerequisites
- Your user account must be registered on the Supplier List, either as the current Vendor Admin or as a Colleague, to find the List Owner's contact details.
- It's best practice to register the new Vendor Admin as a Colleague on the list before the transfer. (See: Adding and Removing Colleagues)
Steps
- Navigate to the Lists you're on page under the Supplier Lists section on the homepage's left-side menu.
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Click the list name (in blue) for the list you wish to transfer to view the list's details and contact information.
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Contact the List Owner using the phone number or email provided on the list's details page.
- Request that the List Owner replace the current Vendor Admin with the new user.
Results/Validation
The List Owner will confirm the transfer and the new user will be designated as the Vendor Admin for that Supplier List registration.
Troubleshooting
- If the existing Vendor Admin has left the organisation and you can't access their account, contact the List Owner or Support team for assistance with the transfer.
Limits & Notes
- A Supplier List acts as a contract between the Suppliers and the list-owning organisation, so only the List Owner can authorise a change to the Vendor Admin.