Regions of Service are used for Public Tenders. When Buyers are creating a Public Tender they will select the Regions of Service they wish to open up the Tender to. If you have the Region selected in your account (and you are also registered on at least one of the Supplier Lists and Categories selected on the Tender), then you will have the opportunity to respond to the Tender in your account.
You should ensure that you select the Regions that you are able to service and are interested in receiving tenders for. If you have selected other regions that you don't service then you will likely receive opportunities to respond to Tenders outside of your areas.
These Regions of Service selections are only relevant to Public Tenders released on the Marketplace lists. They are not taken into consideration when Suppliers are invited to respond to a Request.
Vendor Admins and Colleagues can manage their own Categories and Regions of Services for the lists they are on from their accounts. Due to this, there are occasions when a Colleague does not have access to a Request/Tender that their Vendor Admin is invited to (and vice versa). This is because that user does not match the Request/Tender’s Category or Region of Service selections.
Managing Regions of Service for Tenders
You can manage your Regions of Service by selecting Manage regions of service for Tenders under VendorPanel Marketplace on the homepage.
Here, you will see a list of Regions separated by each state. You will need to go through and ensure you've only selected the Regions of Service that you are able to service or are interested in receiving Tenders for. You can hover your mouse over each region for a list of suburbs/towns/areas that are covered in that Region.
Once you have selected the relevant regions, you will need to click the Save these regions button at the bottom of the page.