If a Supplier has chosen to Decline to Respond to a Request or Tender then you can reverse their decision by following the instructions below:
- Once you have declined a Request it is then removed from your dashboard and transferred to the Archived Requests section of your account.
- You can navigate to the Archived Requests section by hovering over the My Responses tab on the top menubar and clicking on the Archived Requests link at the bottom.
- The Archived Requests section lists all requests you have received that have either closed or you have declined to respond. You will need to find the request in the list that you would like to reverse a decline for (you can use the Search bar at the top) and click on the three vertical dots to the far right of the Request.
- A pop-up box will appear in your browser asking you to confirm if you would like to revert the Request back to your dashboard. You can click the OK button to reverse the declined Request.
- The Request will now appear back on your homepage, or under your Open Market Tenders, and you will be able to respond to the Request or Tender.
If you are having trouble reversing your declined Request you can contact the VendorPanel Support Team.