Final decisions and the delivery of feedback is the prerogative of the buyer and/or buying organisation. To discuss the buyer’s decision with them, please contact the buyer or buying organisation directly. If they have kept their personal details private, we suggest contacting the organisation’s main point of contact and asking to speak with their procurement team.
Buyers will set an Expected Decision Date when they create a Request or Tender. Suppliers can check this date by viewing the Request/Tender details (by clicking the magnifying glass icon).
If the Request or Tender has closed and you have responded, you can find the request and your response under the My Responses tab on the menubar.
When a Buyer submits their decision it will be visible within your account. The response(s) to that Request will then be moved from the Pending decision section of My Responses to either the Successful or Unsuccessful sections.
The Buyer may decide to notify the Suppliers of their decision via email. If so, you will also receive their decision in an email notification once the request has been finalised.
Successful Responses
To the right of a successful response, you will see a What now? link. You can click this to view any comments left by the Buyer and the Buyer's contact details to discuss further.
Declined Responses
For an unsuccessful response, you will see a Why? button to the right. You can click this to view any feedback that the Buyer has left.
