When a Supplier declines to respond to a Request, you can reverse that decision. Doing this moves the Request back to your dashboard so you can respond to it.
Prerequisites
- You must be the Supplier who originally declined the Request.
Steps
- Hover over the My Responses tab on the top menubar and click on the Archived Requests link.
- The declined Request is moved to this section when you decline it.
- In the Archived Requests section, find the specific Request you want to reverse the decline for.
- Tip: Use the Search bar at the top to quickly find the Request.
- Click the three vertical dots to the far right of the Request in the list.
- In the confirmation pop-up box, click the OK button to reverse the declined Request.
Results/Validation
The Request will now appear back on your homepage under Current Requests, and you will be able to respond to it.
Troubleshooting
- If you are having trouble reversing your declined Request, contact the Support Team of VendorPanel - a Unimarket Company.