Ask a question to the Buyer on a Request or Tender opportunity. Use this process when you need clarification on the opportunity details before the Supplier query cut-off date.

Prerequisites

• You must be invited to a Request or have access to a Public Tender.
• The Supplier query cut-off date must not have passed.

Steps

1. Locate the Request or Tender you wish to ask a question about. 
2. Select the question mark icon located to the right of the Request or Tender.
   
   
   • Tip: Hover over the icon to view the supplier query cut-off date and time.
3. Type your question into the textbox in the pop-up window.
   
   
    
4. Click on the Ask this question button to send your question to the Buyer.

Results/Validation

• Your question is sent to the Buyer.
• Any questions you have asked previously and the Buyer's answers will be visible under the 'Questions you’ve asked' heading within the question pop-up window.
  
• You will receive an email notification when the Buyer answers your question.
• The answer will also be viewable when looking at the request details.

Limits & Notes

• You will no longer be able to submit questions after the set Supplier query cut-off date passes.
• The Buyer will answer either publicly (visible to all suppliers) or privately (visible only to you).
• If the answer is made public, your name and details will not be included with the question.