This article walks Suppliers through creating a response to a Buyer's Request or Tender using the Response Wizard, which allows you to submit documents and necessary information to the Buyer. You will use this process to formally submit your offer before the closing date.
Prerequisites
- You must be a Supplier.
- You must be following a Public Tender to see the option to respond. (See related article: Following Public Tenders ).
Creating a Response
- To start your response, click the pen and paper icon to the right of the Request or Tender.
- Note: If responding to a Public Tender, you must be following it to see this icon.
- The Response Wizard will open, outlining the steps you need to complete at the top of the page.
- Follow the prompts to complete each step, ensuring all required fields are filled out before you can submit the response.
- As you complete each step, click Update (or Save) & Continue at the bottom to save your progress as a draft.
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Supplier Details (Step 1):
- Confirm the Supplier List and the Supplier you are responding as.
- In most cases, these will be automatically selected.
- Click Save and Continue to proceed.
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Response Details (Step 2):
- Complete the ‘Enter the details of your response’ section, as this is required. You can use this to indicate you've attached documentation (e.g., "Refer to attached documentation").
- Remaining fields are optional.
- Click Update and Continue.
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Answer Questions (Optional Step):
- This step is only visible if the Buyer added questions.
- Answer any questions marked in red, as these are required.
- Click Update and Continue to proceed.
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Add Files (Step 3):
- Use the Multiple file upload mode to attach up to 50 files simultaneously, with a maximum size of 15Mb each.
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If you have larger documents, click Switch to large file upload mode to upload up to 5 documents (one at a time), with a maximum size of 150Mb each.
Note: You cannot upload documents larger than 150Mb.
- Click Update and Continue.
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Pricing Mode (Step 4):
- Choose between Detailed pricing Mode (for line-by-line quotes) or Summary pricing Mode (for an overall value).
- If the buyer has made pricing mandatory, the page will state that they have requested you to provide pricing details.
- If using Summary mode, enter your overall price, tax component, and select whether the price is estimated or fixed.
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Click Update and Continue.
Note: You can switch between modes using the button in the top right, but you will lose any progress made in the current mode.
- Choose between Detailed pricing Mode (for line-by-line quotes) or Summary pricing Mode (for an overall value).
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Account Details (Step 5):
- Review and confirm your prepopulated business number and name that will be invoiced. You can update these fields if necessary.
- Click Update and Continue.
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Save Response (Final Step):
- To submit your response to the Buyer, click the Post to Buyer >> button before the closing date/time.
- To save your work without submitting, click the Save as draft button.
Results/Validation
- Upon submission, you will see a confirmation window.
- On your dashboard, the Create a response button will highlight green, and a confirmation notice will state You've responded.
Response Wizard Controls
At any point, you can use the following controls:
- Preview: Shows the version of the Response that Buyers will see.
- Delete: Will delete the Response you are currently working on.
- Exit: Will close the Response Wizard. All saved changes will be kept as a draft; any unsaved changes will be lost.
Limits & notes
- Maximum file size per document is 150Mb.
- The Answer Questions step is only visible if the Buyer has included questions.
- If you switch between Detailed pricing Mode and Summary pricing Mode, you will lose any progress you made in the previous mode.