Supplier Self-Reporting (SSR) Frequently Asked Questions

  • Updated

A collection of short answers to common questions about reporting sales activity on the Supplier Self-Reporting portal. Use this guide to successfully complete and manage your required sales reports.

Getting Started

  • When am I required to report my sales activity? You may be asked to report your sales activity if you are registered on a Supplier List that requires it. If invited by the List Owner, you will be required to report your activity, and you will receive reminder emails about this.
     
  • How do I access the Self-Reporting Dashboard? You can access the Self-Reporting Dashboard using the link provided in your reminder emails. It is recommended to bookmark the login links for future use.
     
  • Where can I find information on getting started and submitting reports? You can find information on getting started here: Supplier Self-Reporting - Getting Started. Steps on how to submit your reports are available here: Understanding Your Reporting Dashboard.

Reporting and Amendments

  • How do I contact the List Owner about reporting requirements? The email notifications you receive regarding your reporting requirements should include the contact details for the organisation that manages the list. You can contact them for any enquiries.
     
  • How do I amend a previously finalised/submitted report? If the reporting period is still open for reporting, you can find steps on how to amend your report here: Reopen a Submitted Report. You can only amend a submitted report if the List Owner has not closed the period. If a report is closed, you will not see it on your dashboard, but you can view it under Past Reports. If you need to make an amendment to a closed report, you should contact the List Owner.
     
  • How do I lodge a NIL activity report? For any reporting periods where sales have not yet been entered, you can lodge a NIL activity report. Steps for submitting a NIL report are available here: Submit a NIL Transaction Report.
     
  • What if the purchasing organisation (Buyer) does not appear on the list of Buyers to select? If you need to enter a sale against a purchaser that does not appear in the dropdown list for that contract/list, you will need to contact the List Owner.

Reviewing Past Reports

  • How do I view my previously submitted report data? To view and download any reports you have submitted, select Past reports from your dashboard. 


    In this section, you can view the following information: 
    • Filter to view all reporting history or select a specific period (current/past financial year, current/past calendar year, or a custom date range).
    • Report competition rates (number of reports completed, incomplete, and overdue).
    • Total sales and rebates for the select time period.
    • Table including all submitted reports.
    • Download all reporting data as a CSV file.

Account Management

  • How do I nominate another person to report for my business? Your business can have multiple people set up to report for your transactions. Additional reporters must be invited by the organisation that owns the list. Please contact the List Owner to request invitations for additional reporters.